If you are dissatisfied with your order for any reason, you can return your items within 30 days of purchase for a prompt exchange or store credit. Credits will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable and customer will be responsible to pay shipping charges for the replacement order. Please mail your package in a prepaid, insured, traceable method to the address below. Ruhl Bee Supply 17845 SE 82nd Drive Gladstone, Oregon 97027.
The following items are not available for returns or exchanges:
Food & Nutritional Supplements (for bees and humans)
Containers (including buckets, jars and plastic containers)
Personal Care Items(i.e. soaps, lotions, salves, lip balm, hive products, skin care products, essential oils, fixed and carrier oils, etc).